Next Day Delivery Across The UK


Please see below a selection of Frequently Asked Questions from our customers. Simply hover your mouse over the question and click to reveal the answer.

You can buy ATC products directly from your local Electrical Wholesaler. Please contact for information on your local stockist.

For single rooms please refer to the sizing sheet for each model, which can be found in our downloadable brochures. Please send PDF drawings for multiple rooms to Pictures or scans of drawings are not sufficient for calculations unless all dimensions are noted on them.

In the rare instance of an issue with any of our products please contact or phone the technical helplines below for assistance

UK: 0203 564 9164

Ireland: 01 4678302

ATC recommend that a qualified electrician completes maintenance or servicing required for our products.
Please refer to the manual provided with the product which outlines periodical maintenance requirements

Please contact technical support for help with both choosing and sizing the correct outdoor heater to suit your needs.

We as “producer” are obliged to inform the end-users of our B2B Electrical and Electronic Equipment (EEE) of the return and collection systems that are available to you.

We will take back the product when it reaches end of life, free of charge. Please contact us for details. WEEE can contain hazardous components. Do not dispose of WEEE in your bin. Send it for safe disposal.

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